This item arrived in a large box with no packing material. It was plastic and aluminum, cracked in two places and leaked so I returned it. No problems with the return. My examination of this item suggested that a replacement would likely break easily as well, either upon shipping or in the yard - not what you want in a garden tool. I got a refund on the item and bought a similar but better built water wand at Ace for about the same price.Click Here to see more reviews about: Ray Padula RP-CRSS-3 36 Inch Comfi-Rain Water Wand
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